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    • Returns

     

    Returns

    Sometimes things just don’t work out, and that’s totally okay! We know that not every holster fits every body perfectly, and we always want you to feel confident in your purchase. If you’re not 100% happy with your order, let’s fix that. Here’s how:

    Returns & Exchanges

    You’ve got 60 days to send your item back in its original condition. No rush. We want you to have time to make sure it’s right for you!

    We don’t charge restocking fees, but return shipping is on you.

    PLEASE Make sure all parts and components are included in the return as missing pieces will be deducted from your refund.

    Some items are final sale—gift cards and Overstock Sale products can’t be returned or exchanged.

    Original shipping fees are non-refundable (since that money went straight to the shipping provider and not into our fabulous holster fund).

    Warranty & Defective Items

    We stand by our gear, which is why all Flashbang products come with a lifetime warranty against manufacturer defects. If something isn’t right, we’ll make it right—no questions asked.

    Unless your item is defective, it needs to be in unworn condition for a return or exchange. If it comes back looking like it’s been through a wild weekend, we may have to adjust the refund accordingly.

    Still have questions? Need a little help? No problem! Just shoot us a message, and we’ll take care of you. 💖

    Please email us at support@flashbangstore.com to start your return. Be sure to include your name and order number, please!

    All Flashbang products with the exception of Overstock Collection merchandise qualify for a return or exchange. Please remember that in order to qualify for a full refund, all items (including all original holster components) need to be returned in compliance with the returns policy. When an item included in the original transaction is not returned, the value of the item will be deducted from the refund amount.  

    Promotional items such as free gifts, shipping costs, gift cards, and Overstock Collection merchandise

    We offer free returns. There is no restocking fee or deduction for the original shipping. Please note that you are responsible for the return shipping.

    Email us at support@flashbangstore.com with your full name, order number and we will get back to you shortly.

    Didn't find the info you needed?

    We'd love to help!

    Please don't hesitate to reach out to us. We have an awesome customer service team who has learned from experience about many of the issues you might be facing. If we don't know, we'll find out! We typically respond within 24 hours, but please know that we're ACTUAL humans and we don't always have the ability to reply on weekends or holidays.